Lowongan Kerja Sebagai Front Office untuk Samanvaya Penempatan di Sidemen, Karangasem

Ringkasan Lowongan

SAMANVAYA

FRONT OFFICE

Samanvaya is seeking a passionate, friendly, and professional Front Office team member to join our hospitality family and deliver exceptional guest experiences from arrival to departure.

Key Responsibilities:

• Welcome guests warmly and provide a memorable first impression.
• Handle check-in and check-out procedures efficiently.
• Respond professionally to guest inquiries, requests, and complaints.
• Provide accurate information about resort facilities, spa services, restaurant, and local attractions.
• Coordinate with Housekeeping, Spa, Restaurant, and Maintenance to ensure smooth daily operations.
• Process guest payments and maintain accurate cashier records.
• Answer phone calls and email inquiries promptly and professionally.
• Follow all Front Office SOPs, service standards, and safety procedures at all times.

Requirements:

• Minimum 1-2 years experience in Front Office or Reception within the hospitality industry.
• Diploma or Bachelor’s degree in Hospitality, Tourism, or related field is preferred.
• Excellent communication skills in English (additional languages are an advantage).
• Friendly, well-groomed, and service-oriented personality.
• Strong problem-solving skills and attention to detail.
• Familiar with Cloudbeds PMS or similar hotel systems (preferred).
• Able to work shifts, weekends, and public holidays.
• Hospitality background preferred.

Please send your updated CV to: [email protected]

NB: Only shortlisted candidates will be contacted.